Browse through our frequently asked questions

What are the benefits of being Premium?

With the premium version

  • you don’t have to watch ads
  • you can remove the watermark
  • you can access all the effects
  • you can use the masking tool
  • you can render in high quality
  • you and add up to 10 effects
  • you support us and the development of the app

Am I able to place more than one effect on my photo?

Yes, it is finally available on Android and iOS

Can I edit videos as well, or only pictures?

The essence of the app is to create living images from simple photos. So no, currently we don’t support video editing. But who knows? Maybe in the future

Is there an option to modify (ie. speed up or slow down) the speed of an effect?

On your Android phone you can speed up the effect, but on iPhone not yet. But we’ll surely roll out with this feature.

Can I try the pro version of the app?

Currently we offer a 7 days long trial period

What if I change my phone? Do I have to I pay again for the app?

If you change from Android to Android or from iOS to iOS, you will have the PRO version.

But we can’t manage the data transfer if you switch between operating systems.

I have some cool feature ideas. Where should I share them with you?

From the beginning, we are developing the app based on our Artist’s feedbacks so we are grateful for these. If you have some ideas to share, just type to the form below!

I don‘t find the effect I’m looking for. What should I do?

Just drop us a line and we’ll do our best to ship it to you.

I have found a bug. What should I do now?

Please shake your phone at that point and follow the steps on your screen!

How can I cancel my subscription?

If you want to cancel your subscription, please launch the Google Play Store app, tap Menu -> My Apps -> Subscriptions and choose the VIMAGE APP.

In case you are an iPhone owner please follow this instruction.

If you still have a few minutes please tell us on the form below why did you cancel your subscription. We’ll appreciate it.

I have removed the app, but I’m still charged. Why and what to do?

You’ll need to cancel the subscription manually. To do so please launch the Google Play Store app, tap Menu -> My Apps -> Subscriptions and choose the ‘VIMAGE APP’.

But you can still

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