Browse through our frequently asked questions
What are the main features of VIMAGE?
VIMAGE specializes in transforming ordinary photos into captivating cinemagraphs. Its core features include:
- A wide range of effects to bring your photos to life.
- Easy-to-use tools for creating smooth, animated elements within your images.
- High-quality output options to ensure your creations look their best.
- The ability to share your cinemagraphs directly on social media or with friends.
With VIMAGE, you can easily add a touch of magic to your photos, making them stand out with subtle motion and animation.
Can VIMAGE edit videos and photos?
VIMAGE is designed for turning photos into cinemagraphs and does not support video editing.
Where can I submit my ideas for new features?
We love hearing from our users and value your feedback for app development. If you have any suggestions for features, please share them with us through the contact form provided below!
What steps should I take if I encounter bugs in the app?
We apologize for any trouble! If you come across any bugs, kindly reach out to us through the contact form, detailing the issue. Including a screenshot along with your phone model would greatly assist us in addressing the problem more effectively.
Why go PRO?
Upgrade to PRO for:
- No ads.
- No watermarks.
- All effects unlocked.
- High-quality renders.
- Add up to 10 effects.
- Support our app’s growth.
Will I have to repurchase the app if I switch to a new phone?
No, there’s no need to buy the app again if you’re moving to a new device within the same operating system (Android to Android or iOS to iOS). Just ensure you log in with the same Google or Apple ID used for the original purchase. Unfortunately, transferring your subscription between Android and iOS (or vice versa) is not supported.
What steps should I take if my subscription is lost?
We apologize for the inconvenience. Please attempt to restore your subscription by pressing the ‘restore’ button on the purchase screen of the app. If your subscription still appears to be missing, don’t hesitate to reach out to us through the contact form provided below for further assistance.
What's the process for cancelling my subscription?
To cancel your subscription, Android users should open the Google Play Store app, go to Menu -> My Apps -> Subscriptions, and select VIMAGE APP. iPhone users can follow the instructions here: Apple Support Link.
We would be grateful if you could take a moment to fill out the form below to let us know why you decided to cancel your subscription. Your feedback is very valuable to us.
How can I request a refund?
Android users can initiate a refund by following the steps provided, and iPhone users should consult this guide for instructions.